Contact Us

Technical Support

If you have questions about the ShareScope program itself or its features, please contact our Technical Support Team.

ShareScope Gold

For ShareScope Gold support (9am - 6pm Monday to Friday):

Telephone Number:   0845 045 0111 (local rate)
    020 7749 8504 (national rate)
Email:   support@sharescope.co.uk

ShareScope Plus

For ShareScope Plus (9am - 6pm Monday to Friday):

Telephone Number:   0845 045 0111 (local rate)
    020 7749 8504 (national rate)
Email:   support@sharescope.co.uk

ShareScope Pro

For ShareScope Pro (8am - 6pm Monday to Friday):

Telephone Number:   0845 456 0545
    020 7749 8503 (national rate)
Email:   pro@sharescope.co.uk

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How To Order

Sales Freephone:   0800 052 1515
Web: Order online from our secure server
Email:   info@sharescope.co.uk
Overseas:   +44 (0) 20 7749 8500
Fax:   +44 (0) 20 7749 8501
By post:   Ionic Information Ltd
Ionic House
3 Bath Place
Rivington Street
London
EC2A 3DR

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Payment or Account Enquiries

If you have any questions regarding your account or payment, or you wish to change your personal details (i.e. postal address, telephone number, email), please contact our administration department.

Telephone Number:   020 7749 8500
Email:   info@sharescope.co.uk
Fax:   020 7749 8501
By post:   Ionic Information Ltd
Ionic House
3 Bath Place
Rivington Street
London
EC2A 3DR

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Press Enquiries

Contact Tim Clarke or Dean Collins

Telephone Number:   020 7749 8500
Email:   press@sharescope.co.uk
Fax:   020 7749 8501

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General Enquiries

Telephone Number:   020 7749 8500
Email:   info@sharescope.co.uk
Fax:   020 7749 8501

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Feedback / Wish List

ShareScope listens to its members' opinions and feedback. That's why we have a Wish List; an ongoing list of improvements and features you would like to see included in ShareScope. We record each request and use the Wish List as a guide for development priorities. We give each item careful consideration and do our best to include many of them in the latest versions of the program but we cannot promise that any particular item will be added.

Please email wishlist@sharescope.co.uk with any feedback or if you want an item added to the Wish List.


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How to Find Us

These directions are for persons with a genuine business appointment. We are unable to receive visitors without a prior arrangement. Please note: We are unable to fix any software or software related issues in-house, or deal with enquires face to face.

Should you need support for ShareScope Gold, please call weekdays 9am - 6pm on 0845 045 0111 or for ShareScope Pro, 0845 456 0545.

By Underground:

Take the Northern Line train to Old Street station. Exit the station and head northeast on A5202/Old St toward Old Street. Walk for 1 minute. Take a left turn at Rivington Street.

By Bus:

Number 55 (Leyton - Old Street - Oxford Circus)
Number 205 (Bow Church - Old Street- Paddington)
Number 214 (Highgate Village - Old Street - Liverpool Street)
Number 243 (Waterloo - Old Street - Wood Green)

By Car:

We are situated on Bath Place, just off Rivington Street. Parking is available at Ionic House.

Click here to find us on a map.


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